It's not a problem with the processor, our (fiat) money is stuck between bank and exchange. When fiat money will arrive to the exchange, we will deposit it to our payment processor and then send out all pending payouts.
When you request a payout it is all being stored in our database, so when we will receive our bitcoins we will then send them to users. Thats why we didn't block the website. Our database is platform independent and we can change our payment processors on the fly as well (we used microwallet before but switched to a new service when it had its issues).
We expect this issue to be solved within next week. I think on thursday night (08.01.15) we will try to send pending payouts.