ToastedJelly,
I deeply apologize for the delay on your prize.
These have been delayed for the simple fact is our prize guy has been on vacation for the last few weeks of the year.
We do expect him to return this week and all prizes won/owed should be shipped / paid out.
Jshock
Cryptsy Customer Service Manager
So why didn't someone fill in for him in the meantime?
Many ppl have been on vacation for the holiday season. Those left are needed in more important areas. Such as making sure the site runs smoothly, withdrawals
and deposits go in and out in a timely manner, and in making sure that your investments are secure.
Which one should we swap prize shipments from?
Don't offer what you can't fulfill. If you can't offer prizes to be delivered in a timely manner regardless of vacations then you shouldn't offer them for a certain time. Thats like pulling an mtgox (not as bad obviously) but offering trading on their exchange when they didn't have any funds left. Its like entering a drawing for a prize that doesn't exist or for when it does, it will be severely less in value (such as the antminer this person won almost a month ago, difficulty increased and thus valuable).
Don't try saying this isn't your fault, you guys screwed up completely and your reasoning is even worse.
It's weak. BigVern should have stepped off his yacht or whatever and mailed the guy his prize