If we have an issue with the cooling kit do we go to Bitmain or SysCooling? I have a C1 Batch 2 with the cooling kit that Bitmain sells with the C1, everything came fine, got the kit setup followed Dogie's instructions plus the video on SysCooling's site, setup went smooth after I get all the coolant in, all bubbles out and actually let it run like it should (not shutting off and on to fill coolant as it flowed through the kit) after 3 minutes the pump will no longer pump fluid.
I was very careful with setting it up and adding coolant because of Dogie's instructions and I didn't want to kill the pump and like I said it was running fine for those 3 minutes after I was done with the setup.
I even tried a couple different ways of powering the pump, tried using the connection on the inside of the miner like the fan is hooked up. Of course the power adapter kit that came with it (which is how I set it up), then also tried a 4 pin molex adapter that I had for some fans hooked up directly to the PSU.
This is not my first water cooling system that I setup so I have some experience with it.

Also when I got the kit the 3 fans on the radiator did not work at all, I take that back 1 worked, but I ended up replacing those with better fans I had lying around, I am not really worried about the fans it's the pump, I have the C1 sitting on my rack doing nothing because I can't / won't run it without the cooling kit working.

I am seeing that others have received broken fans as well, I will take pictures and upload them tonight when I get home from work tonight, they basically fall apart, the blades and assembly just separate I had 2 like that and those were the 2 that wouldn't run when I plugged them in. I will upload pictures later so you can see, not sure if that's what other people experienced but at least you'll have one visual of the fans. I will even ship them to you if wanted so you can inspect them, then maybe batch 3 or 4 everything will be better.

Any help is greatly appreciated.

Thanks
Ryan