Hello genjix,
would you mind explaining some details of how you handle your payout? It seems this could settle the worries of a lot of people here.
(1) assumed someone is considered 100% correct, and this claim is for a position of M bitcoins and N USD.
Is it correct then that this claimant recieves an payout of M bitcoins and N USD? Obviously, as you stated, the first round of payouts will be 50% on each part, but in any case, no conversion whatsoever happens?
It's up to the claimant. They can specify their payment preferences with the main ones at the moment being BTC and MtGox codes. But we're also able to provide other payment options within reason (like bank deposits).
(2) you stated in the past that you will close out open positions at a fixed buy/sell rate, which is close to the BTC/USD price at the time the site was taken offline.
Is this statement still valid?
(3) how do you intend to handle the case that a (accurate) claim includes a position, but the opening base price of that position can't be established preciesly?
Thanks for any clarifications
-- Ichthyo
2- not sure. I'll have to check and repost here. I think they are being closed at 5 (not sure though).
3- it's subjective depending on the claim. My preference would be to assume no position, but it depends on the case itself.
genjix, how are the 50% disbursements going? It's been a while since anyone's posted about getting a payment. Just wondering if there's a hold up or if you're still making regular payments. Do you email people to notify them that you've sent a payment? Do people get emails notifying them that they're accurate and just in a queue for payments?
~35% of claimants are marked accurate
~86% of total funds are marked accurate
~25% of total funds have been repaid
No people aren't getting emails when their account status changes. I want to get whether a claim is marked accurate or not added to the claim ticket.
When I finally got an email about my claims status I was told that my "account is in the queue and waiting to be reviewed". I'm assuming that means that my account just hasn't been gotten to at all yet. Is that right? Or does it mean that there's something wrong with my information and it needs to be reviewed in more depth?
Yep, you're right. If your account needs to be reviewed more in depth then you would get a message along the lines of either "your account will take a longer to review" or that "your account is placed at the end of the queue because...".