Well after a week of messaging back and forth, dealing with rude people on the phone and getting nowhere my patience was worn a little thin and I found their ignorance and poor conduct insulting, to start with I told them the amount was over 100 pounds and gave the transaction I.D and they come back to me with a statement about 0.04 pence, before which I simply just asked them to close my account immediately, keep the 0.04 pence for themselves, but they wanted to raise an issue with me over 0.04 pence and have still failed to close my account.

Also they have failed to apologise to me for the guy on the phone with no manners.

If you notice in every message I reply respectably but I have a limit on how far people can push me before I start to get mad.

And the trading system is like something from medieval times it would only take a small amount of code to calculate how many bitcoins you can buy with the amount of money you type in, instead they use this draconian method and you end up with an obscure amount of currency left in you're account like 0.04 pence, it's a wonder how people trade on this site.

END OF RANT