I've been a customer for almost a year and started with GAW Fury's and then went to cloud miners and then to mining Hashpoints for Paycoins. It has always been profitable and support and service have always been great!
Please do yourself a favor and stop reading the lies and crap from people who have never been a customer and look into the FACTS!! Believe me, You don't want to be left behind at this point!!

You've been a customer for "almost a year" even though GAW fury's went up for sale last May? Seems like a bit of an exaggeration. (like the $100 million floor)
Here are some FACTS for you:
Hashlets were advertised as:
- Always Profitable
- Reducing maintenance fees
- Never obsolete
In reality you got
- Profit for 2 months (and an extra month if you switched to hashpoints)
- Never reduced maintenance fees
- World first miner to become obsolete.
Anyone who didn't trade their "digital miners" for "cloud stakers" is currently enjoying a total earnings of
1 satoshis per day. Maybe in 30 years they will have enough satoshis to pay for the transaction fee.
Hashstakers were all sold based on the lie that there would be a $20 floor. At $5/paycoin, hashstakers are looking at more than a
50% loss. GAW blames the CFTC and says a $20 floor would be manipulation but apparently it's completely fine if they have a $20 floor buyback program that stretches the payments over months/years. (for a limited time only)
Keep in mind, there's nothing wrong with a high risk investment being unprofitable, unless you're like GAW and promising profit.
As for Vaultbreakers, Looks like everything went according to plan:
http://i.snag.gy/2izhc.jpgSo, I believe only the primes were advertised as never obsolete.. I may be in a bit of a different category also because I bought all Zen miners and Primes and made decent bitcoins a day until the hashpoints. At that point I was making around 2.5 paycoins a day in points. I've converted all of my miners to hashstakers and they are paying 1.25 coins a day and our prime hashstakers never expire!
The 20.00 floor was not a lie but a figure they came up with based on..? Also all of the details have not come out on the buyback program yet, but I agree that part sucks and could take a long time to complete..