I put A LOT of bitcoins on my trezor. However, I just plugged it into my USB and it connected fine on myTrezor. However the balance is zero! Please help! I contacted support too and I am waiting for their answer. I tried forgetting the device and reconnecting but I get the same zero balance.
this has something to do with the firmware update I guess.
I saw my balance being zero also, after firmware update problem was solved
PS: I really like the new firmware. The address checking is very nice!