Thank you for your reply. I already file a support ticket and has some email exchanges with Craig Kiltie. He said that they are discovering issues after the upgrade last week, they thought it was already resolved but they found out that payouts have not been going out properly for those with contracts that were purchased or upgraded over the last few days.

I purchased a contract last January 12, 2015. I just want to know when will be the target date of restoration. As a newbie I am a bit anxious though your customer service answer every e-mail/questions that I have. I plan to purchase additional hash power on my current plan if the result is good.