are deposit and withdrawal limits only for fiat or are they also affecting BTC?
i just deposited 10 btc and even after 6 confirmations they show up as "on hold".
The limits apply to all currencies. If you haven't already, you should make a support request.
thanks for the info! yes i am in contact with support already!
anyways, since the limits are given in USD, how are the limits for other fiats and for digital currencies determined? are they just converted using the current price?
also, why is not the part confirmed which is under the limit? and just the part over the limit is put on hold.
Great! Limits for non-USD currency are determined by conversion using the current price in USD. We can't break up payments to accept partial payments under the limit. Doing so would be problematic from a regulatory perspective and also not provide much incentive to obey the limits in the first place (why not just send a huge payment and let us break it up for you to get the money in your account as quickly as possible).