This is plain thievery.
At this rate of 10 to 1 conversion it will take 30 years to recover the amount of the initial investment.
If BTC was regulated and a legitimate finance company did this they would be closed down.
Stay very far away from this company this is a sincere warning, this is a scam.
Have you ever invested in a stock that went down and your stock broker gave you the opportunity to swap it for a better performing stock after the fact?
No "regulated or legitimate finance company" would do that for you, but GM just did.
I would be grateful?