Post
Topic
Board Beginners & Help
Re: MTGOX Changed my account reference number...
by
the hawk
on 14/07/2012, 11:14:59 UTC
How creepy is what?

It's just a bit frustrating that they didn't tell me about the change in reference number.

I have emailed them and they actually got back to me in like 5 minutes! Shocked

Fair play! That's some pretty rapid customer service right there! I have told them about my (and their) boo boo and they said they will sort it out and let me know when it's done.

I will update this thread when I know what the story is, but it seems like they are going to sort it out as it was paid in to my old reference number which has been funded before.

Fingers crossed Smiley