I also feel cheated, and despite pm-ing and emailing him I still did not receive any information from him.
I've seen they also removed the Bitcoin Coins from their site, but left the Litecoin ones.
The complete radio silence that many experience is in my book not acceptable, and on top of that the website keeps on selling the coins in stock like nothing has happened. IMHO he should deal with the problems at hand before trying to get more customers that could end up in the same situation. If nothing else, it is an extremely bad message he is sending and I really wish he'd start listening a bit.