Quote from: dogie on February 09, 2015, 09:02:16 PM

Quote from: 727miner on February 09, 2015, 06:59:28 PM

Quote from: dogie on February 09, 2015, 06:12:57 PM

Quote from: 727miner on February 09, 2015, 05:17:37 PM

I have an S5 that I received last week that has a dead blade. What's the best way to RMA it? I'm located in the US.

I assume you've gone through all the debugging you can do, including:

Quote from: ThatsMe on February 09, 2015, 06:02:55 PM

Did you try to switch to a different port on the control board? I read somewhere that switching to a different port on the control board fix a dead board.

Quote from: Phosphorous on February 09, 2015, 05:21:38 PM

If you bought it from Bitmain they will warranty it. If you bought it from a reseller you have to go back to the reseller.

Quote from: 727miner on February 09, 2015, 05:37:17 PM

Yeah, got it straight from Bitmain China. I sent their support an email, hope to hear back soon.

You can usually get a quicker response for US RMAs if you PM BitmainWarranty to arrange an RMA. Be sure to link to your post describing the issues, what type and how many miners you wish to have repaired/replaced and your bitmaintech.com order number. Via the ticket system it has to worm its way one more step to an agent who is in the US. The BitmainWarranty team is mostly US so they're quicker.

Thanks, I tried the other port on the controller but that didn't help. Sometimes the Blade comes up after a reboot but only shows half O's and the hash rate is still about half the normal rate. I PM'd BitmainWarranty to see if they can help out too.

What power supply is it running on?

EVGA 1300 G2 (two S5s on it, non-overclocked).