The way this upgrade was done. If the rig was rented then as the rental's we're re-added to the new system then the port would open up and it would connect the miner's to the renter's pool. This was neccesary in order to get all the rental's going again.
The system is now back online with the old server's being used at the moment. With the new one ready and waiting for DNS to be switched. I wll be giving 30 minutes to ensure that everything is working okay before i switch the DNS and this migration will be complete.
I'm very sorry to everyone for this emergency maintenance caused by packet loss issues at our hosting provider forcing us to move our system elsewhere. As a goodwill gesture for both our renter's and rig owner's there will be 0 fees on the site from the moment DNS is switched. until monday morning GMT.
Ahmed
How do we deal with our rig rentals. Do we extend rentals? if so, when exactly did the system fail so I can ensure I my renters are compensated correctly.
1 rental reverted back a few hours. Another rental reverted back to the first day - which was 7 days ago. I can't honor all 7 days again, this problem began 24 hours ago. How do I move forward, without disturbing my customer? They're a regular, I'm sure they'll understand, but be disappointed none the less.
Edit: Anyone able to get
http://backup1.betarigs.com/ working yet?