a me hanno risposto, hanno detto che la swiss card è gratuita
Hello,
Per our recent announcement found at the link below, and in accordance with our Terms of Service, we are moving forward with the planned changes. We hope this email notice answers any questions you may have and/or clarifies how this change will impact you.
https://cointellect.com/news/view/?id=46
CANCELLED AND FROZEN CONTRACTS
Due to a combination of rising network difficulty and increasing competition, the majority of our introductory contracts have been rendered unprofitable and obsolete. As a result, we will be removing these contracts from our service. Any existing contracts ordered after January 1st will remain active but will be switched to a new earnings structure based on the current price of Bitcoin. Contracts ordered before January 1st will be cancelled.
Both Expert and Premium contracts have been temporarily frozen until Bitcoins market value returns to a healthy price.
PAYOUTS
As part of our ongoing efforts to manage the large volume of payouts, some pending withdrawals will be cancelled. Those who have withdrawn more than their initial contract investments will be prioritized for these cancellations.
However, we would like to remind our users that any Basic, Starter, Pilot, A1, and A2 contracts purchased after January 1st will be eligible for CryptoPay withdrawals. More information regarding this can be found at the news post below.
https://cointellect.com/news/view/?id=47
We are currently working on enabling CryptoPay withdrawals for Expert contract owners. Expert contract owners are also eligible for a free Crypto-debit Swiss Card.
Any other users wishing to request their Crypto-debit Swiss cards can do so by visiting the request page at the link below:
https://cointellect.com/firstswisscard/request/
All withdrawal fees have been waived.
EARNINGS
Both active and inactive contract owners may notice their Live Balance has temporarily been held. We do not have a specific date for when these balances will be restored.
Solo-mined earnings can no longer be withdrawn. These earnings can only be used for internal contract purchases.
REFUNDS
We are making every effort to minimize the impact these changes will have on you. If the combined total of your withdrawals has not yet exceeded the combined total of your contract purchases, you may be eligible for a one time refund. This refund will void and nullify any existing contracts; however, your account will remain active in the event you wish to continue using our platform.
If you paid by credit card for your purchase, we will make every attempt to refund either partially or in full the transaction. Due to expiry dates on credit card transactions, we may or may not be able to do so. If we are unable to do so, you are free to start the chargeback and/or claims process with your issuing bank.
Users who did not pay by credit card will have their refunds processed through our partner First Swiss Card. Users opting for this method will be required to send us their username along with a screenshot of their Statement Page. Our support team will review each submission and determine whether or not you qualify for a refund. Please note that these cards are physically mailed and will require a complete name and mailing address.
SUMMARY
We understand that you may find some of these recent changes frustrating and/or inconvenient; however, we are confident that this is both the most practical and preferable decision for our users.
We thank you for your continued support and understanding.