Cryptsy is the largest exchange and the most solid. They always solved issues properly, most complaints were back in dec 2013 when they had significant growth problems, they went from 2,000 account in July 2013 to over 200,000 accounts in the end of the year (now over 300,000 270,000 ). Can't blame them too much.
You are apparently not currently aware of the massive numbers of people who are having problems with cryptsy. By seemingly recommending them or minimizing the current situation you are venturing into the territory of being co - responsible for people who rely on your word.