Even the reddit guide added a warning next to their references, it shouldn't be too hard to find out what the issues are. But they probably shouldn't have been rated highly in the first place. How much do you know about them? Do you know who operates them? Past issues: lack of experience with SSL and didn't understand it quickly even after explained. Their practices for banking have been less than ideal too, and casual users became more likely to get their exchange hosted e-wallets suspended over it. More currently developing issues: horrible sometimes non responsive for days support. payouts sometimes taking days to be issued. etc. They say are busy working on new things, maybe true. But they started off a bit low on small list of sites I'd be comfortable sending players to already, now are on decline. Maybe they recover fine. but imo ratings are not effective when wait and see is used. Now in fairness that's just a response to the negatives. There are positives here too