Iam waiting you unblocked my account. How many time do you need? You say your are going to unblocked 2 hours ago, but i can not log in yet¡¡¡¡
I have contacted with chat of anonibet and they don´t fix my account yet. I don´t understand why they need 3 days for fix my account, only they must change the password and fix the problem with 2 steps verficadtion code. I offer them all my colaboration: by call, by email, by chat....All information but they says always they need 3 days¡¡¡ I don´t understand it. They have my account with 18 Btc¡¡¡
I take for tell a problem with several bets in a match tennis:
I did several live bets, for 1000 usd in the tennis match with a quote 2-2,5, pro Sara Errani. In the third set, the player brazilians injuried and retirment of the match. They voids all my bets. All rule say if the 1º set is over the bet of match is valid: Ladbrokes, Pinnacle, Betfair...
Anonibet don´t have rules about this and they do they want. I lost 1000-1500 usd for this voids bets...
What do you think about this? And about my blocked account with 18 BTC?
Dear Jemaga,
I think we did not explained properly why we have blocked your account for 3 days. You have forwarded us emails showing that you have been victim a phishing attack. We do not need 3 days to unlock your account, this is a standard procedure to protect the funds of the real owner of the account. Your personal email might be compromised, and we did not want to take the risk to give access to your account. As far as we can see you are giving details of your bets, almost the correct amount of your balance etc. We will now unblock your account and disable the 2 step verification.
You should be happy that we do our best to protect your account and funds. Unfortunately, you are complaining about what we did just to protect you.
Regards,
Michael