My first order with GetBitcoin went ok but slow.

My second order: after 3 weeks of no reply, I asked for status.  They said they never received a cashiers check for the order.  They asked me for the check serial number.  I gave it ti them.  They seemed to acknowledge receipt of the check.  That was 2 weeks ago and I'm still waiting.  Any inquiries are met with a reply that "my supervisor has not signed off on it yet".  It's now been over a month.  I'll get my money back from the bank that issued the check but it's either outright fraud or incredibly screwed up.  DO NOT USE GETBITCOIN!!!!!!!