So, I just called my bank..and was told that since the product (hashlet prime) was received even though the 'value' was not as promised then that specifically I can not dispute.
However I can dispute the fact that I did not receive the product in the first place..
Any advice?
Can't you just say significantly not as described? I wouldn't talk about value at all beside that you bought something that was supposed to never turned off and they pulled the plug on it.