LOL, did the rep follow up on the ticket on his own? Or had you recently replied to it to 'bump' it in their system?

I never receive replies to the tickets themselves, even after 'bumping' them. The only way I've been able to get a reply is by mentioning the tickets in the Cryptsy chat box. But they recently scolded me, telling me the chat box was not for support issues. But each time I mention the tickets there, I get a reply, never fails. Now only if I could get a resolution instead of a request for more patience on my behalf, well that would be something!

I've heard that if you have a verified account (i.e., if you give them your identity) that suddenly the support services are like 100x better and more effective.

3 months though...damn.

So I have at least another month of waiting. Great.