I have to agree with the customer service i have never been so annoyed opening an account with anyone like i was with them, i believe they trade threw moneypolo's name/reputation and i was able to get my account verified with them first attempt but when it came to OKpay i was run around repeatedly saying my id what got me verified on moneypolo and other sites was not good enough and was declined this happened about 3 times then i told them how i felt about them and moved on after closing my account! Then they continue to send me emails but i cannot see what they are saying because i closed the account because the lack of customer service and impossible verification, i was close to offering them a few dollars to sort it and i am sure that would have worked. Would not bother wasting your time with them.