Hi everyone,
I pre-ordered an Excalibur 5 and, of course, haven't got any product in the end.
I contacted the curator a while back (thanks to nam-shub for the contact details) and, at first, they answered me. I provided all the required papers to them and they said they registered my claim, but since 3 weeks I don't have any more answers from them. I tried to contact them by email and by phone over and over again without any success. By phone I'm always redirected to their voicemail, but I can't understand a single word as I don't speak their language.
Does anyone here have any news of them? I'm really desperate about all of this. Don't tell me the curator is a scam too...
Thanks in advance.