ok with regret I am r re-adding the note about their regular outages.
I had the request just 1 week ago and it has been 1 week of large payouts not being processed with no response from the site ops.
Im still sure they will resolve this when they get around to answering their mail but gamers need to be warned.
I switched to BTCDice, for the time being, for this exact reason... not a fan of missing payments for days at a time... hope it gets fixed soon.