I deposited thursday and could never sign up for the new depositors freeroll i emailed support and they never responded there was no ticket in my account and no indication of what the password was.
I had a similar problem with some satellite tickets that I won when I first started, are you sure you are looking in the right place? To use a betcoin ticket, you have to go to the website, log in, click the little portrait in the upper right hand corner of the screen, and click on 'bonuses'. That screen is where you should see any tickets you have, and you have to click 'register' on that screen to use them.
It's a pretty bad system and nowhere is it explained how to use it.
Thanks for the reply, yea that's where i was looking for it, that's also where you get the daily gift, but i didn't have any first deposit freeroll tickets there.