Lately I'm getting an error message when I attempt to withdraw BTC from btc-e. It says "Denied for this account. Contact support." So, I did.

They want:
1) transaction history (at least the last three (3) transactions)
2) the methods of deposit
3) the history of IP entries; and
4) the screenshot of the payment system I used to make a deposit to my account

So how to get the history of IP entries on btc-e?