Hi BitcoinRISE,
I'm getting an error when trying to withdraw my balance of 1.33956 BTC. " It says account balance is hold due to the large amount. Withdrawal request can't be processed now. Please wait for a new deposits or contact our support. The maximum withdrawal amount is lower than entered amount!"
That's like three errors in one. There is still plenty of deposits available to pay out (10 BTC total, only 5.869 BTC withdrawn).
Could you please fix the problem and process my payout?
Yep, please check you email.
Ok here's the email I received from BitcoinRise support:
Dear, Coinhugger!
We know that you are waiting for end of your great deposit.
But unfortunately we will not be able to repay it in the next few hours.
We are very sorry, really. But recently many withdrawals have been made and financial damage done by ferron2002 do not allow do payment to you right now. We don't want to stop our project so early.
Please wait 8-15 hours. After "Total deposited" will be above 12 BTC we'll do payment to you instantly.
Hope for your understanding.
Best regards,
BitcoinRISE Team.So this means payouts have officially stopped for everyone then. There is over 10 BTC in deposits and only 5.869 BTC withdrawn so far. There is plenty BTC available to process my payout unless you are showing inaccurate information to your users. I doubt you'll get much more new payouts at this point if you don't pay out the pending one.
Just process the payout and keep your website going.
Payouts are pending only for you and else two investors due big amount to payout.
All other payouts will be processed instantly.
We are really sorry. Please wait some time.