I don't have and order. I was just venting my frustration at the lack of professionalism that is being portrayed here. Maybe I'm wrong, but in my opinion you shouldn't be joking with the customers that are clearly frustrated by this ddos attack. Yes it does affect you, but it also affects your customers who place orders. Who knows, maybe it's because you've had 3 hours of sleep since this started and your starting to hallucinate from the lack of sleep. But, emoticons were used before the ddos attack was announced so, probably not.