After threatening with a chargeback with cancelling payment on my credit card this is what they messaged me on their website:

Ecurrency Xchanga Inc
Hello Taylor?
how are you doing
we got all your mails.
are you there?
taylor
yes
Ecurrency Xchanga Inc
how are you doing?
taylor
Waiting on 1/3 of the payment
Ecurrency Xchanga Inc
Please stop
we are not kids here
ok
taylor
its too big a payment to risk. I don't want to call my credit card and cancel
Ecurrency Xchanga Inc
we are tired of all this waiting waiting waiting
clients come here and do transactions of $15k first time
we can can show you mails
you worry us so much
taylor
Then send me 2 btc. Then the remainder after 4 hours
Ecurrency Xchanga Inc
and you failed the rules of our service
you sent 500 and 300
we have not touched it
taylor
Yes you have.
Ecurrency Xchanga Inc
we told you to wait
taylor
I checked it.
Ecurrency Xchanga Inc
we shall do it soon.
in 4hrs we shall confirm it and send your btc.
taylor
I checked on it. Says its been used.
No.
Ecurrency Xchanga Inc
no
taylor
1 hour and 1/3 payment
or I will call my bank and have credit card cancel the payments
Ecurrency Xchanga Inc
the last 300 and 500 which you sent we have not used or loaded it
stop threatening us.
taylor
I'm not threatening
Ecurrency Xchanga Inc
listen if we are scam we wont be wasting time chating with you
taylor
I'm just letting you know.
Ecurrency Xchanga Inc
this is a registered company with 8 staff memnbers
stop that
taylor
Would you like a screenshot of it saying its been used?
Ecurrency Xchanga Inc
its threat
read our About us and our TOS
to understand us b better
taylor
I'm not threatening you.
Ecurrency Xchanga Inc
you are threatning us
taylor
I'm simply saying. I'd like 1/3 of my 1000$+ USD payment
or I will just cancel to save my $
Ecurrency Xchanga Inc
you came to us we never invited you and its our duty to make sure your satisfied
stop threatrning us
we told you 5hrs now its remaining 3hrs
you must wait 3hrs
taylor
Im not threatening you. I'm telling you what I will do.
I don't want to cancel.
Ecurrency Xchanga Inc
we hate customers who behave this way.
taylor
I'd like payment in full.
Ecurrency Xchanga Inc
do not tell us how to work
never you issue us orders here
taylor
3 hours and its a business day in kiev ukraine and it will start processing payment.
Ecurrency Xchanga Inc
we have rules and regulations guiding our business
taylor
I'm not issuing order's.
Ecurrency Xchanga Inc
we know how we work. business day or not its non of your business
we have logsitics 24/7
so please you have given codes relax and keep calm
until 3hrs and do not disturb us if its not up to 3hrs .
make sure its up to 3hrs before you disturb
we hate your attitude.
if we complete your order you will know we are not like others
may be you have been scammed before
taylor
******************
Ecurrency Xchanga Inc
here no one scams any client.
taylor
Thats my wallet ID #
Ecurrency Xchanga Inc
We have already saved your wallet ID
taylor
I'm looking for someone to have multiple thousand dollar transactions with.
Ecurrency Xchanga Inc
the last 500 and 300 we have not touched it. in 3hrs we shall confirm it
we are busy with records database here.
taylor
Your making me iffy by not even being able to provide 1/3rd
Ecurrency Xchanga Inc
so please be cool stop threatening us
stop that we explained something to you
here we deal on large amounts
taylor
You are lying to me
Ecurrency Xchanga Inc
clients who bring small money always give us problems
please kindly check the last codes.
we loaded the first and the second we told you
taylor
Not one single person but you, or who I spoke to over email has seen the paypal my cash code, and you have and its used
Ecurrency Xchanga Inc
we are always open here. note that.
taylor
then refund the full amount
Ecurrency Xchanga Inc
once its 3hrs we shall load the code and send btc to your wallet.
taylor
or send to **************
Bitcoin wallets don't have time limits or hours of operations
like banks do.
Ecurrency Xchanga Inc
do not tell us how we work
yhour not the only client
taylor
Do you want $1000+ USD chargebacks?
All of your client "feedback" says instant
Ecurrency Xchanga Inc
daily we handle over 180 transasctions from over 78 clients all over the world.
taylor
eh, not all. But 75%
Ecurrency Xchanga Inc
stop this behaviour please.
taylor
50 minutes
Or I will call my credit card and have payment cancelled
on every card given.
Ecurrency Xchanga Inc
until 3hrs time.
taylor
All I'm asking is for 1/3rd