WHERE IS MY 20 BTC (IT WAS 25, LOST SOME)

WHY MY ACCOUNT REMAINS FROZEN??? ARE YOU TRYING TO STEAL MY BITCOINS???
EVERYONE SHOULD SEE THIS TOPIC -
https://bitcointalk.org/index.php?topic=991041.0NO CUSTOMER SERVICE OR APPRECIATION.
MY BITCOINS AS OF NOW ARE FROZEN AND THERE IS NOBODY FROM CLOUDBET RESPONDING....