I had four cubes that had dead dies.  I shipped in three of them six weeks ago and still have not heard when they are coming back.

Thieves.

http://www.timeanddate.com/countdown/generic?iso=20150203T1330&p0=239&msg=How+Long+Does+it+Take+KnCMiner+to+Repair+Titan+Cubes%3F++In+my+case+so+far...&swk=1