But it doesn't make sense they cleared your balance to 0. It's unreasonable.

Nope they never cleared his account balance to 0, he done that himself
I am pretty sure when he asked them to release his coins they would of but he chose to gamble them and then lost them, then he comes here to let of some steam from losing his coins on his own.
Now he knows how dennmarko felt losing his money. Just close the thread op you are not going to get anywhere with your ways here buddy.