I'd really really like to use 1broker, however the lag and latency issues are too much. It happened yesterday in a crucial moment and i lost everything. Contacted Patrick in support, gave him as much information as I could and haven't heard back so I guess i'm S.O.L.
You will get a refund, as everyone else of course. Can you contact us again with your position details, please?
(Amount used - Market Entry - Leverage used - Long/Short - Estimated Loss because of the outage)
Email sent on Friday 3/20 10am, your response times seem to lag more than the website.