Thank you for posting this.

We double checked our support requests and there were no valid complaints of no payouts. Only cases of missing payouts are when user re-invests their account balance before the weekly payout and there is simply not enough time to accumulate more than our 0.001 BTC minimum payout amount.

Everyone is free to monitor our payout address: https://blockchain.info/address/1CMR18ds3W4tz3MceN7wkm4NsaFW9jxvk9