Sounds like more B.S., double talk and stall tactics.
I have pulled all balances from cryptsy which could be moved leaving only
the hijacked YBC coins and I no longer do business with them.
I urge anyone with common sense to do the same.
I am no fortune teller, just a very careful observer.
You will eventually lose everything if you continue to do business with them.
Read the warning signs, it''s a silly game to them.
You shouldn't be leaving your Coins on exchanges anyways and developers should be making the effort to get things sorted out with the markets of their Coins. Seen a huge improvement in the customer service in Cryptsy in the last months, used to be terrible but recently had to change my 2FA (old phone number) and had my ticket resolved in about an hour. This thread really comes down to language barriers and some miscommunication.