thank you all of you for ur comments. FJ let me withdraw out of my account to my bitcoin wallet instantly. now i feel more confident depositing to play knowing that i'll always get my win and yes they are fair, they didn't give me a hard time. All this time i've been messaging them through the "CONTACT US" but i guess they're having problems with it so they didnt get my messages. I will stick with contacting them through email or through here