2) krillrolls are coming back after stability is achieved. If we have an unexpected outage, we need to look 1 or 2 hands of each cash game. If we are running many MTTs, it can be a much different shitstorm for us. I'm going to bring them back, you have my word, but I must first build a site that achieves proper stability. The old krillroll schedule was super-player friendly and as many have brought up the fact that it rewarded lifetime play more than recent play. I'm going to think deeply about them before bringing them back, I want to design a system that is fair to who is currently pounding the site and never forgetting the guys that helped make us and have the big krill. Also, the krill program will get deeper and more interesting after a few months of client building and stability hardening.
You should consider revamping the whole system. Right now if a newer player grinds on your site hardcore they can hope to get what...2% rakeback after a couple of weeks? That's pretty worthless. On your competitor, you can get 60% off the top and within a week or two of grinding have 70-75%. The way your system is now, it rewards players who played years ago when coins were worthless and gives current players the shaft.
The solution is very simple:
1. Have worthwhile krillrolls
2. Have those krillrolls be for people who earned X amount of krill over the previous week/month
You'll instantly add players to your site and the players who are already on the site will be inspired to play more. Even if you only add three MTTs/wk (10krill/wk, 100krill/wk, 1000krill/wk) that's only three tournaments to look at if/when the site crashes. And if you run them at different times, it would only be one additional MTT to look at if/when the site crashes. Not a shitstorm at all. There's no reason why this can't be implemented tomorrow with you just manually registering people who qualify next week.