Post
Topic
Board Service Discussion
Re: BFL fucked us over again (redux)
by
Kelticfox
on 13/04/2015, 18:36:02 UTC
Quote
Nice, so the posts are just memes now. That's actually funny when you can't sort memes from information... reading too much /b/ maybe?Roll Eyes

Edit: Keliticfox, how did your saucy exploit go? Did BFL respond?

Yes, BFL did respond.

They rescinded their previous statement in which they offered a refund (when I sent them photos of the damage). They then stated that I could have a refund if I shipped device back and it had been tested to 'eliminate user error'. As per my (very clear) instructions to BFL, I did go ahead and contact the various 3 letter agencies that I said I would.

Agency A: Advised to not send the Monarch back as they are very interested in testing it themselves.
Agency B: Very interested and has now referred the case to another agency who's the equivalent of the FTC in the UK.
Agency C: Responded within 6 minutes(!) that they want to talk to me via telephone (from the USA) this week. Agency C is the agency that BFL really do not want involved.
Agency D: Referred me back to Agency B.

Now the agencies involved are; the CAB, the HSE, the FTC, the EC & the TSA. Can you guess which agency is which? Wink