I have registered Xapo a few months ago. I wanted to use after seeing the "vault" but apparently you need an ID verification to "SEND" any amount of bitcoins you have in the wallet, i did send some of my info but it got declined. (wut) I wrote a message to Support, no replies since then.
Please look into this.
-DW
Hey DW, I will private message you for details on your account. It could be because you submitted incomplete, inaccurate, or insufficient documentation. Let's see what I can do!