Hi,
If you chose the option of a refund for your mini Titan, you will be refunded the same amount of BTC that you paid to us. The Swedish law on cancelled purchases is that both parties get back what they initially performed.
The initial transaction you performed was that you paid to us a number of BTC, for that reason you must be repaid that same number of BTC.
If you confirm the refund as your choice we will process the refund in the quickest way possible to the wallet address you have provided.
Med vänlig hälsning | Best regards
Keith Gurnett
Kncminer
If you chose the option of a refund for your mini Titan, you will be refunded the same amount of BTC that you paid to us. The Swedish law on cancelled purchases is that both parties get back what they initially performed.
The initial transaction you performed was that you paid to us a number of BTC, for that reason you must be repaid that same number of BTC.
If you confirm the refund as your choice we will process the refund in the quickest way possible to the wallet address you have provided.
Med vänlig hälsning | Best regards
Keith Gurnett
Kncminer
Did they actually changed their minds after claiming 1000000 times that there are no refunds for the Titans and By the Swedish law they don't have to refund you since you are a Business company and not a private customer ?!!?
Quote
Hi,
The Swedish law on cancelled purchases is that both parties get back what they initially performed. The initial transaction you performed was that you paid to us a number of BTC, for that reason you must be repaid that same number of BTC.
As stated in my previous email we are working as quickly as possible and we will send the refund to the wallet address you have provided as soon as possible.
Med vänlig hälsning | Best regards
Keith Gurnett
The Swedish law on cancelled purchases is that both parties get back what they initially performed. The initial transaction you performed was that you paid to us a number of BTC, for that reason you must be repaid that same number of BTC.
As stated in my previous email we are working as quickly as possible and we will send the refund to the wallet address you have provided as soon as possible.
Med vänlig hälsning | Best regards
Keith Gurnett
I requested a full refund and am going to get back less than half what I paid. They double their money, get to hold it for almost a full year and deliver nothing. How is that legal
I know there is a swedish lawyer that was taking cases from people for $1,500 retainer, can someone please point me in his direction? Thanks
This is the guy you are looking for - magnus.daar@riseco.se
The refund is for the batch 2 mini Titan, they offered "full" refund or a neptune because they ran out of parts and can't deliver the mini Titan. I have the email, it said full refund, now they claim they only owe me $0.34 on the dollar. The Titan was never priced in Bitcoin, it was priced in fiat and the amount of Bitcoins it cost depended on the fiat value of Bitcoin. If the offer of $0.34 cents on the dollar wasn't bad enough, they have no timeframe of when payment would be made, so they are sitting and waiting for Bitcoins price to drop before sending any refunds.
Honestly at this point I'd be more than willing to lose the entire price I paid to fight them in court just for the way they treat their customers. Thanks for the lawyers info, contacting him now.