Most of problems are due to tone of our voices... boxxob listen, there are differences in cultures maybe referring someone "noob" is not that bad or at all a bad term in your culture or language but maybe the guy who you call him/her "noob" will get sad by this and as you can see the first rule of chat-rules in FAQ>>Chat rules is this "Harassment of any kind is not tolerated" it means that even do not give warning because they used of "is not tolerated" we all are a family, a big family and if we do not know how to act the way that prevent of harassment of each other, so we can't live together.