I made a trade of their buggy platform, but once I closed the position, It froze my margin funds which couldnt be trasfered or used to trade. I contacted support multiple times about this, but all they dont even look into the particulars of my trade but simply tell me to wait for settlement.
Now it shows i have a negative realized p/l for the amount that was previously frozen. They straight up stole from me, and I need to inform the community about this. Take your coins out of here folks. Scam City!!!
You should give more evidence before you accused people/exchange, not just a few words.
I trade lots of time in okcoin, it's all fine for me. And I bet they can't dare to scam me, as the competition is fierce.
I'm telling you that they have a bug in their software that will freeze your funds and lock it into a trade even after you close the position. You can contact support about this and all you will get in response is 'you must wait until settlement' even though the funds are margin, not profits. Over time, the position will eventually move against you and get margin called, resulting in a total loss. I'm just giving you a heads up of what happened to me using their software. The bug is probably intentional and their 'support' is trained to deal with this scam.