I was making an observation only, not assessing blame. Just found it strange that MtGox ( and by extension clarkmoody) is unable to provide data when people want it most. Like Now.
I think you may take a different free market view point and ask if service is cheap (zero price) what will be the demand for it?
And you can see that currently 600+ users are connected. Potentiall this demand is unlimited.
You want the service but 600+ users more want it too. So the this is scared resource, and who will decide how it have to be shared among all 600+ users and you?
The solution for this problem is known for a long time, free market. Non zero price for the service will greatly reduce load on the server, and growing demand will provide means to response with more server power for this demand. Or if only a few will pay then there is no real (backed by money) demand for the service.
So knowing all this would you complaine more or pay?
After the money that CM made me this weekend I will be donating (as soon as I know exactly *how* much). That being said:
It is my understanding the it is the underlying GOX feed and NOT CM that is the problem. If that is indeed true then a premium offering would only offer the same level of service with more pissed people.
I could be wrong.