Post
Topic
Board Mining (Altcoins)
Re: Swedish ASIC miner company kncminer.com
by
retro72
on 23/04/2015, 19:18:15 UTC
I held off contacting the lawyer, i wanted to give it one week to see if KNC was seriously only going to refund 1/3 of the price paid. They notified me today they have decided to refund the full USD value paid for the mini Titans.

The email stated they are refunding all batch 2 mini Titan customers in full, so they are stepping up to the plate and doing the right thing for those of us who had our batch 2 mini Titan order cancelled. No word on when the refunds will be processed, but knowing they aren't waiting for the price of Bitcoin to drop to save money on the refund makes waiting on a refund much much less stressful.

edit: just reread your post varchar, my order wasn't a bonus miner it was a standard order for the mini Titan.  I quoted you since you responded to me earlier in the thread. If you were waiting on a bonus Titan I don't know anything about how that's going to be handled. If you ordered a mini Titan and it was cancelled they are issuing full refunds.

Well that's some good news at least.

Can you post the email? Can anyone else confirm this? Not that I doubt you, I just want to make sure you're not an isolated case.