However I consider it highly improbable that the admin is abusing the players in some way.
Probably it's something about their average time for response which is obviously not too good.
Thats definitely not the case. When i bought in i was speaking with them quite often and suggested changes that they tried to build in too. Though at the time things went "claimed" bad, they stopped communicating totally. I had to believe they ran and let the casino run in order to let it look like they are still there. They never communicated again.
Did you get an answer from them?
Nope. It seems that as soon as you deposit a few hundred coins, they lock you out and cease all communications. On a sliding scale of incompetence versus malevolence, I have to call it a scam.
I think i have to agree. Maybe the profits can rise now because they only have to pay "profits" to themselfes practically, so that its easy to fake one.