I'm one of the others that this happened to.  Two of my miners lost internet and the temps rose to over 100C.  The same symptom: very slow fan and lots of heat.

I completely agree it should be a software fix.  It is too bad that it hasn't been a priority.  I'm glad some others have not had this problem (as mentioned when I posted about my problem).  But at least some of are having this problem.  I was able to consistently duplicate it.

Sorry this happened to someone else.  Thank you for bringing it up, so hopefully   Bitmain will fix it.