Please do not send coins.
We are in the process of adding a checkpointing server. Everything will be fine.
already done 2 hours ago :/
Do not worry! Once c-cex updates to the correct chain (the one your wallet is on) your coins will appear instantly.
Are you in contact with them?

Some guys from the chat were trying to reach out to the support, but sadly in vain. Currently, we're guessing if they're still sleeping.