Post
Topic
Board Service Discussion
Re: Primedice is ignoring my support request after communication, it's been 12 days.
by
LiQuidx
on 04/05/2015, 08:17:17 UTC
My apology for the delay & lack of professionalism. You didn't provide enough information to verify ownership of this account as you were unable to sign addresses. However, given the information you provided I can send the equivalent balance to a new account for you. Please email us back with your new username. We get at least a dozen emails a day from users claiming to be other users and we often lose sight of emails such as yours where the account-holder is not able to provide very strong proof.

I strongly recommend setting a password, email and backup bitcoin address under profile of your new account so we can quickly & securely help you recover your account in the future.

Stunna, doesnt that every account in PD got its own unique deposit address ? and of course only those who could login into the account will know what the address is, so if someone know what the deposit address of that account it, I think that is a solid proof that he own that account

Yeah, that is actually a good - valid point.
He should be the only one that knows that deposit address and txid.

Deposit Address changes from time to time so that wouldn't be a solution i guess..