Hi Coin_Counter

Dan Palmer here from igot. I'm sorry you didn't have a good experience with igot.

If you want to let me know what happened and explain why you weren't happy with customer service I will look into it. Screengrabs would help.

Regarding the BPAY fraud, it really isn't an excuse. In one weekend recently, we stopped $48,000 of fraud via our manual checking – which is why we have the initial delay of 7 days with BPAY customers.

Anyone can email me (dan@igot.com) with questions or issues and I will do my best to answer or resolve them.