Your bet should have been pushed automatically. Please e-mail support with your bet ID if that was not the case.

If you bet on a horse that ended up not running, you get your money back, so I'm not sure what is it that upset you on this ?

We receive the list of horses and results from our data providers. As soon we become aware from our data providers that a horse is an official non-runner we will remove it from the list. Sometimes, although rarely, this information comes only after the race. This usually happens when a horse is withdrawn very close to the off of a race.